Choose your words the NLP way

I thought I would pass on some tips on how to use NLP in our everyday phone calls and written work to enhance our communication and influence.

There are three main communication channels Visual, Auditory and Kinaesthetic or See, Hear and Feel. Skilled users of NLP will tune in to the words that their customer/communication partner is using and then use the favoured channel in their communication, whether spoken or written. To make life easier we can just ensure that we use words from all three channels in our spoken and written word. So what you can do is put together some phrases/sentences that you would usually use in your telephone calls and emails and ensure you include see, hear and feel words.

Start by compiling a list of words that you feel comfortable with and that would normally be in your vocabulary and see how you can add those to your communication.

It may seem time consuming initially as you put together phrases although you will soon be doing this automatically and will generate some standard sentences. Even if you only use all three channels once in a communication it is a start. You don’t have to use all three channels in each sentence either, they can be scattered throughout your conversation or email.

Do remember that feeling words are not just about emotional feelings they are about touching and doing. Some examples of how we can use kinaesthetic words are:

“So a concrete example for this might be ….”
“The impact this will have on your business is …”
“Where we stand out from our competitors is …”

I trust this helps you to have a clearer picture of how easy it is to use the three communication channels and clarifies how they can be used. Even if we are unsure of the impact of the use of the three channels, it takes so little time to include them and we have nothing to lose and maybe everything to gain.

If you have any questions then do email me.

Sue